Gilkatho specialise in providing the lowest total cost per coffee-cup for the end consumer, by selling and distributing automatic coffee machines, fresh coffee beans and ongoing supplies. We provide technical service and support to those machines, for customers in offices, commercial and domestic spheres in Brisbane and the Gold Coast.
Gilkatho provide…
- Automatic coffee equipment, including the premium Swiss-quality Jura coffee machines
- Technical service, including on-site service visits, workshop repairs, phone support and supply of parts
- Coffee beans, delivered to your door, aromatic and freshly roasted, including FairTrade coffee
- Coffee accessories, including vending products for clubs, hotels and bakeries
- Cleaning products and guidance
- Ongoing customer service and technical support, which is friendly and knowledgeable
- Same-day delivery* and free shipping for orders over $100
A message from Managing Director, Wayne Fowler
“Celebrating 10 successful years in business, we embrace the small-business mentality that allows us to converse with and care for each and every one of our customers, whilst sealing the deal with unsurpassed professionalism and technical know-how.
We don’t sell everything to everybody… What we do sell, we understand, service and support 100% of the way.”
In true coffee culture style, we enjoy conversation and would love to hear from you.
Please contact us in whatever way suits you…
Talk: 1300 137 620 or 07 3876 1210
Write: info@gilkatho.com.au
Mail: PO Box 1743 Milton QLD 4064
Visit: 9/43 Lang Pde Milton QLD 4064
Fax: 07 3876 7312
Shop: www.gilkatho.com.au/shop
Follow: www.twitter.com/coffeeguy01
Learn: Subscribe to the Coffee Pot for a monthly caffeine dose
Gilkatho Pty Ltd: ABN 35 076 660 396
Need more info? See our Frequently Asked Questions section
Company Background
Gilkatho was formed through a partnership of long term business associates with a view to building and developing a world class business. While world domination of the coffee market is always in our long range sights, our day-to-day activities are in ensuring our clients receive the very best level of coffee and service for their needs.
Ongoing business success for us comes in making sure the i’s are dotted and t's are crossed. We aim to have the right products in stock at the right time. We don’t sell everything to everybody.
What we do sell we understand, and we have a support structure to look after the products once they have been sold.
Our business objectives include building a successful and sustainable business model which will support the future of the company. Our business systems are developed with the big picture in mind and provide a solid framework without excessive overhead costs.
We use the latest technology to achieve business efficiencies. Our service people use PDAs for their service work, we purchase the latest software diagnostic tools, and we tie all of this together with an effective customer knowledge centre.
Our ‘e-business’ strategy steps through a number of stages leading ultimately to a valuable linkage between our clients, our systems, and that of our suppliers, manufacturers and business partners. Our strategy for integration is:
- Step 1. Brochureware - Done
- Step 2. Forms submission - Done
- Step 3. Online databases – Done
- Step 4. Integration of the Gilkatho back-end systems - Next
- Step 5. e-commerce nivarna
What level of our ‘e-business’ have we implemented? With this new website we are at step 3.
Tell us What You Think
We want you to let us know how we are performing and welcome your feedback directly to sales@gilkatho.com.au